Welcome to GEKO Technical Support

Service and support for Mimaki, Brother and other printing and cutting equipment. Open a ticket and our service team will take it from there.

Each request gets a unique ticket number. You can use it to follow progress, read our replies and see your full support history online.

To help us solve your issue faster, please include:

• Equipment brand, model and serial number
• Error message or code shown on the display
• A short description of what happened and when
• Photos or a short video, if possible

A valid email address is required. We'll send all updates there, so please check your Spam / Junk folder if you don't see our reply.